Cretanrentals offers:
An All Inclusive Insurance package with no excess in all rental agreements. The renter will not assume responsibility for any damage caused to the car as long as he complies with the terms and conditions of the rental.
Collision Damage Waiver (CDW):
The renter is covered in case of any damage to the rental vehicle (scratches, dents). ZERO EXCESS IS APPLIED.
Third Party Insurance (TPI):
This policy covers material damages and bodily injuries against thirds, vehicles and property in the event of an accident that was caused by the renter. It covers damages to property up to 1.000.000€ and bodily injuries against thirds up to 1.000.000€ according to the Greek regulations.
Theft Protection (TP):
The renter will not be charged in case the rental vehicle is stolen. This policy does not include any stolen personal items.
Fire Protection (FP):
The renter will not be charged in case of any damage resulting to fire.
Exceptions. The renter is not covered:
- if the driver is under the influence of alcohol or drugs
- for damages caused by driving on unpaved roads (Preveli, Balos)
- for damages caused to the under body of the car
- when transporting the vehicle by ferry
- when carrying people or objects for hire
- when towing other vehicles or trailers
- when racing or participating in any contest
- for loss of personal belongings
- for accidents or damages caused by a driver not declared in the rental contract
- for loss or damage of the vehicle key
- for loss or destruction of Navigation GPS device, child seats
Car Hire Terms And Conditions
Use of car
The renter is obliged to follow the terms and conditions of the rental agreement. The renter is expected to look after the car carefully, to check its mechanical, condition, oil, water, tires.Minimum Age Requirements:
The age of the renter and driver must be at least 21 years old for group from A-C, and 23 years old for all other groups. The renter must have a valid driving license for at least 12 months. The maximum acceptable age of the driver is 70 years old.Driving License:
Must be valid and issued at least 12 months before the rental. We accept both national and international driving licenses provided it is in ROMAN.Extra documents:
For all renters an ID card or a Passport is required.Mileage:
Our rates include unlimited mileage.Petrol Policy:
FUEL SERVICE Option: Collect Full & Return Empty. The renter has to pay locally for a full tank of fuel. The amount charged depends on the type of the car selected. The car should then be returned with the tank as empty as possible, since there is no refund for unused fuel.SELF SERVICE Option: Return as Collected. The renter has to return the vehicle with the same level of petrol as delivered. Vehicles delivered during the night (out of office hours 21:00 - 09:00), have at least ¼ tank of petrol filled. This will be enough to drive you to the nearest petrol station.
We deliver the car with at least ¼ fuel in tank. The renter must return the car at the same level. Please note that we do not refund for extra fuel left in tank.
Payment Options:
No credit card is required for the rental procedure. However, should you prefer to pay by credit card we accept all major credit card types except of AMERICAN EXPRESS.Extra charges:
By the loss of the key or remote control, the renter will be required to pay for a replacement. Price is dependent on dealer and make of car.Additional Driver Option:
Our representative must be informed on arrival. The additional driver must also hold a passport and valid driving license so that the details are included in the car rental contract. There is a charge of 3 € per day.Vehicle Distribution:
Vehicles are guaranteed by vehicle group and not model. We undertake to provide an alternative model in the same group with the same specification or higher if the model selected is not available.Rental length:
Minimum rental length is 3 days. If you require a period less than that, please contact us at [email protected] for more details.Pickup and Dropoff:
For any different location which is not listed on our website there might be an extra charge. Please contact us for more information.Pickup and Dropoff procedure:
The pickup procedure will be contained in the confirmation email, which is sent to you after booking the car. However, should you have any queries please contact us on: 00302810281338. As for the Drop off procedure, all the instructions will be given to the renter while collecting the carAfter-hours delivery:
Should you require having your Car delivered to you during our out of office working hours:- (21:00 - 00:00) there will be an extra charge of 25.00€
- (00:00 - 07:00) there will be a charge of 40.00 €
- (07:00 - 09:00) there will be a charge of 25.00 €
Delayed return:
You must return the rented car at the designated place and on the date and time stated on the rental contract, should you wish to keep the car longer, our company must be informed at least 48 hours in advance.Baby seats/Boosters:
In case of need, our Company can provide you a baby seat (<15kg) or a booster (>15kg). There is no charge. We must be informed in advance.Traffic Tickets/fines:
For any Tickets and fines resulting from any violation of the Greek Traffic regulation during rental period the renter is fully responsible.Accidents:
If an accident occurs you must inform the authorities and a Police Report must be made. You must also immediately alert the rental company.Please note that for neglectful driving or for driving while intoxicated with illegal substances, or for driving in prohibited countries/areas (off track roads and non-asphaltic roads), or for any evident disregarding actions to the car, the renter is fully accountable for all charges.
Rental outside the border and Ferries:
Is forbidden. In all cases the renter is fully responsible for all charges and damages.Cancellations of Reservation:
There is no cancellation fee. We must be informed in advance.Accident Report Sheet
There are two types of accident report forms in Greece:
Statement of Accident (Δήλωση Ατυχήματος)
Friendly Settlement Form (Φιλική Δήλωση Τροχαίου Ατυχήματος)
Both accident reports require the following details:
- Date and place of the accident
- Vehicle information: make, model numbers and vehicle registration numbers
- Drivers' information: full names, addresses, telephone numbers, driving licence details
- Details of insurers and policies of all drivers
- Witnesses: names and addresses
- Details of injuries
- Details of material damage to other vehicles
- An illustration and explanation of the accident including details of damage caused, with photographs or a sketch
- Signatures of drivers involved in the accident
It is advisable to call the road traffic police to the scene. The police report can help determine who was at fault, even for relatively minor accidents.